With the exception of certain accessories (carry case, finish oil etc.) all Kingfisher products are made to order. Your online sale generates a confirming email which you should receive immediately. Credit cards are charged when the order is made.
As of this posting, March 2017, production time is about 2 1/2 - 3 weeks. Enhanced weapons and sword stands may take a week or two longer.
Our shipping software will automatically send tracking information to your email address upon shipment.
Discover, Mastercard, Visa & Paypal:
Credit card (Visa, Mastercard, Discover) or paypal are the most direct method to reserve a place in the shop schedule. Charges will be processed when the order is entered and the work will proceed as described above.
If you choose to enter your cc information on our secure server, no one sees the actual account information which is guaranteed by the processing gateway and visa/mastercard or discover. Shipping details and order specifics entered by you means that there is less chance of error than when re-typed or transcribed via a phone order.
Despite all of that, if you ever have any questions, give us a call at 802 295 9908. You can talk to a real person and we are happy to enter the order.
Order by mail:
Follow instructions for payment by check or money order on the online store at checkout.
Option (1) United States (Lower 48 states)
Ground Price is based on weight but capped at $16. You will receive an email notification with tracking number. Most shipments will be sent via US postal system priority mail.
Option (2) United States (Lower 48 states)
Driver required to obtain signature Price is based on weight but capped at $18. Driver required to obtain signature. This is necessary if there is any likelihood of theft or mishandling upon arrival.
Option (3) Hawaii and Alaska
Price based on weight but capped at $22. Your package will be shipped via United States Postal Service.
Option (4) Canada
Price based on weight but capped at $34. Your package will be shipped via USPS International Priority Mail or International First Class into the Canadian Postal System. You will receive a shipping confirmation email and tracking information.
Option (5) International
Price is based on weight averaging $55 to $65 Packages are shipped via US International Priority with tracking information sent by email. Usually, shipments take as little as 10 days but be patient as transit times are variable.
To avoid delivery problems, please monitor tracking information and contact your local post office when the package clears customs.
Every country has different import fees. You may be required to pay additional taxes or duties. These charges are not paid by Kingfisher.
Unexpected Shipping Charges
We will contact you prior to processing your order if there are any changes in rates due to shipment size or destination.